Doug M. Davis II

 

 

148 Glen Cross Circle

Trussville, AL 35173

Email Address:  dmdavis88@gmail.com

 

 

INTERESTS

Developing Training modules, Professional Building and Fixing of Personal Computers, Writing Programs in Java, Creating Web pages, Selling Items on the Internet, Basketball, Electronics

 

ACCOMPLISHMENTS

  • Efficiently replaced all PCs of Staff, Faculty and Students which involved data, settings and program transfers. 

  • Upgraded the entire Network Infrastructure which included all Network switches and cables. 

  • Led the expansion of 11 new Computer Science classes throughout all grades K-12th.

  • Restructured the layout and entire look of the school’s website while adding new features.

 

 

EXPERIENCE:

PROTECTIVE LIFE                                                                                                                                                   Birmingham, AL

Training Designer, Operation Services                                                                                                     October 2019 – Present

  • Develop training curriculum, modules, and programs, pre- and post-training activities, support materials, and evaluations based on business and learning requirements.

  • Develop training content using content authoring software.

  • Be able to design multiple training programs at one time in order to meet business and departmental requirements and deadlines.

  • Perform training needs analysis through partnering with Training Partners to perform work observations, procedure/process/training material reviews, and subject matter expert interviews.

  • Create detailed documentation of design activities.

  • Create training effectiveness and learner competency assessments for assigned training programs.

  • Work with Training Instructors to effectively execute learning activities, administer assessments and integrate job aids/solutions, varied learning media, and e-learning—as designed, in the classroom.

  • Explore and stay current on learning/assessment methodologies and options.

  • Keep abreast of any changes to assigned department processes.

  • Demonstrates a strong level of accountability and initiative.

  • Work effectively within a team and maintain professionalism in high demand, fast-paced environment.


 

SAMFORD UNIVERSITY                                                                                                                                         Birmingham, AL

Manager of Technology Services, College of Health Sciences                                                   October 2009 – October 2019

  • Actively engaging in the internet and external affairs of the College of Health Sciences through technology. Management and implementation of information technology and computer systems.

  • Maintain the website

  • Train and support through our current LMS, Canvas. Experience with Blackboard, Moodle and Canvas.

  • Identify, implement and manage hardware, software, and multimedia resources to support the academic programs and office services and functions

  • Identify, implement, maintain, and manage online assessment, tutorial, and instructional resources

  • Implement and manage videoconferencing, communication, and other meeting/presentation media resources

  • Provide technology training and support for students, faculty, and staff

  • Manage the maintenance of equipment and systems, including troubleshooting equipment and updating operating systems

  • Support instructional and administrative software products (e.g., Moodle, Canvas, ARC, Camtasia, Articulate 360, Adobe Captivate, Echo360, word processing, spreadsheet, database management, presentation programs and website development and administration).

  • Support the technology needs of continuing education courses.

  • Lead the selection and implementation of an electronic portfolio and assessment suite

  • Maintain inventory, oversight, maintenance, evaluation and assessment of the utility of technology devices (e.g., computers, video, and document projection systems, SmartBoard technology, sound systems, CHS student computers, automated response devices (clickers), and clinical/simulation laboratories)

  • Aligns technology initiatives with the School's overall strategy and directs their implementation.

  • Serves as a permanent member of the College of Health Sciences Technology Committee and serves as liaison to the university office of Computer and Telecommunication Services.

  • Exhibits creativity in finding, organizing, and applying various technical methods to IT solutions.

  • Coordinates assessment, portfolio and accreditation technology services with the administrative team, the Assessment and Evaluation Committee, and the University Office of Institutional Effectiveness. 

  • Develops the College of Health Science’s web presence, electronic communication services, social media, and media offerings.

  • Steers multiple internal cross-departmental technology projects by assembling and leading groups of key stakeholders to successful implementations.

  • Maintains and supervises the student computer laboratory, mobile laptops in the Center for the Healing Arts, Bashinsky, Seibert, Pete Hanna Center, and Southern Progress centers. 

  • Supports the technical requirements associated with the simulation laboratory.

  • Scans internal and external technology environment to identify and address strengths, weaknesses, opportunities, threats related to current and future technology offerings and processes and keeps administration and faculty up to date on this information. 

 

 

BEST BUY                                                                                                                                                                Birmingham, AL

Geek-Squad In-Store Technician                                                                                                       August 2009- October 2009

 

  • Providing in-depth desktop and laptop support and analysis for hundreds of clients. Initiating contact with customers by checking in computers and performing basic tests on each unit. Facilitating a complete solution for product sales, upgrades, installations, and in-store service.

  • Assessing each computer from Windows 98 to Windows Vista and Mac computers.

  • In a fast-paced retail environment, technical jobs include installing software and hardware, removing viruses and spyware, repairing operating systems, repairing hardware for both desktop computers and laptops.

 

 

 

LAGRANGE ACADEMY                                                                                                                                             Lagrange, GA

Director of Information Technology                                                                                                                July 2007- July 2009

 

  • Responsible for all technical aspects within LaGrange Academy.  Managing a K-12 Faculty, Staff and Student environment by administrating an entire network, all computer software, handling privileges for every computer account through Windows Server 2003 and 2000. 

  • Director of technical maintenance and services for accounting and grading software.  Budget and Vendor Oversight for the entire department. Installed and managed all network devices.

  • Leader and provider of help desk and on-call technical support for every technology project and issue. Regular In-house technology and software training for all Faculty and Staff from every department.

  • Computer Science Instructor for grades 5th through 12th  which uses Microsoft technology in the classroom. Responsible for developing the entire curriculum for grades Kindergarten through 12th. 

  • Covered a wide range of materials within a school year such as Operating systems, Microsoft Office 2007, Web 2.0 technology, computer hardware repair and building, introductory web developing, and typing.

  • Director and developer of the School’s website.  Responsible for all real-time news and information posted on our website.  Manager of assigned privileges and oversight of all projects which involve the website.  Daily technical support and maintenance for all aspects.  Provided training for all additional users.

 

 

 

KLEEN-TEX INDUSTRIES                                                                                                                                           Lagrange, GA

IT Systems Engineer                                                                                                                                    January 2003-July 2007

 

  • Provide proficient and responsive technical maintenance in remarkably consuming and intense customer-oriented corporate plants:  Top rated Kleen-Tex Division in the Nation in service and revenues. 

  • Resolve computer-related problems for corporate workers of all levels increasing overall productivity in dust control product sales.

  • Engineer IT strategy and communication for several administrative projects through building custom computers, assigning privileges with software and negotiating appropriate production methods.

 

THE FINISH LINE                                                                                                                                                       Kennesaw, GA

Part-Time Floor Salesman and Stock                                                                                                         July 1996-August 2002

 

  • Furnished efficient and conscious service in extremely intense and consumer-engaged shoes and apparel store:  Rated among top 10 in the Southern Region in terms of customer service. 

  • Managed inventory simultaneously with selling providing stronger production and organization.

  • Trained new entry-level employees to deal with customers demanding prompt service in congested shopping malls.

  •  

 

SKILLS

Operating Systems:  Windows, MacOS, Chrome OS

Languages:               HTML

Software:      Web 2.0 Applications: Microsoft Word, Excel, Access, PowerPoint, Camtasia, Articulate 360 Studio, Outlook, Adobe Reader Pro, Camtasia, Adobe Captivate, Vyond, Wix, WordPress, Canvas, Moodle, Blackboard

Experience with:             ADDIE, Course development, e-Learning training creation

 

 

EDUCATION

LAGRANGE COLLEGE                                                                                                                                               Lagrange, GA

Bachelor of Arts Degree in Computer Science                                                                                                               May 2004

Activities and Honors:  Men’s Basketball Team, Intramural Football, Lagrange Buddies Mentoring Program, Bennet Brown Scholarship, Georgia HOPE Scholarship

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